Prior To Arrival: Before arrival, please share all the guests’ passport information as per the Department of Tourism (DTCM) regulations in order to register your upcoming stay and avoid any unnecessary delays.

Sharing your approximate check-in time allows us to customize your welcome experience with Aya Boutique Holiday Homes. Please alert us at the earliest for any changes to your travel itinerary.

Check-in Procedure: Check-in is from 3:00 pm on the date of your reservation. Aya Boutique Holiday Homes maintains contact throughout your entire stay via “Whats App”. To facilitate your stay with us, please provide us with a working phone number linked to Whats App to ensure constant support.

A dedicated Guest Service Agent will be assigned to provide assistance with your check-in on arrival. During your Stay: A Guest Directory with all the relevant details of your stay such as Wi-Fi, parking, facilities, and emergency numbers is conveniently placed within the apartment for your reference.

Check-out Procedure: Check-out is at 11:00 Am on the date of your departure. Your assigned Guest Service Agent will be in-touch with all the relevant check-out information on the day of departure.

In case of emergencies please contact Aya Boutique Holiday Homes support team An extra cleaning service can be requested for AED 160 per stay, providing added convenience during your visit.